Turnitin Status - Turnitin Service Incident

Turnitin Service Incident - 18th November 2024

Incident Report for Turnitin

Resolved

We’ve fixed it!

Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck, and those accessing the service via an integration may have experienced delays in Similarity Report generation.

We are pleased to advise that the incident has been resolved. The incident occurred between the following times:

PST: November 17th, 16:00 - November 17th, 22:30
GMT: November 18th, 00:00 - November 18th, 06:30
AEDT: November 18th, 11:00 - November 18th, 17:30

We regret any inconvenience this may have caused if today’s incident impacted you.

Posted Nov 17, 2024 - 22:39 PST

Identified

We’re experiencing some issues.

Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck are currently experiencing an unexpected service incident. Users accessing these services through integrations may also be impacted.

During this time, you may experience delays in Similarity Report generation.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.

Posted Nov 17, 2024 - 19:46 PST

This incident affected: iThenticate (iThenticate Report Processing Time), Crossref Similarity Check ((v1) Similarity Reports Generation, (v2) Similarity Reports Generation), Draft Coach (Draft Coach Report Processing Times), iThenticate 2.0 (iThenticate Report Processing Time), Americas (US environment) (Report Processing Time), Europe (EU environment) (Report Processing Time), Asia Pacific (Asia Pacific environment) (Report Processing Time), Turnitin (Turnitin Report Processing Time), and Turnitin UK (Turnitin UK Report Processing Time).