Due to an unexpected service incident, users of Turnitin, Turnitin UK, and those accessing the service via an integration may have experienced slowness and an error message when opening the top matching source of the Similarity Report.
We are pleased to advise that the incident has been resolved.
The incident occurred between the following times:
PST: Wednesday, November 13th, 17:45 - Thursday, November 14th, 15:09 GMT: Thursday, November 14th, 01:45 - Thursday, November 14th, 23:09 AEDT: Thursday, November 14th, 12:45 - Friday, November 15th 10:09
We regret any inconvenience this may have caused if today’s incident impacted you.
Posted Nov 14, 2024 - 15:25 PST
Investigating
We’re experiencing some issues.
Due to an unexpected service incident, Turnitin and Turnitin UK users may experience slowness and an error message when opening the top matching source of the Similarity Report.
Users accessing the service via an integration may also be affected.
We invite you to track the progress of this incident while we work to bring the service back to optimum health.
Posted Nov 14, 2024 - 14:41 PST
This incident affected: Turnitin (Turnitin Report Processing Time) and Turnitin UK (Turnitin UK Report Processing Time).